SYBCOM Commerce MCQ with Answers: Mumbai University 2021

SYBCOM Commerce MCQ with Answers

In the ________ system, the documents are manually operated.

1. Cardex File
2. VED Classification
3. Maximum-Minimum system
4. HML system

The Intermittent production system is divided into ____ types.

1. one
2. two
3. three
4. four

In ________production system, production is carried through a standardized sequence of operations.

1. Mass Production
2. Process Production
3. Batch Production
4. Job Production

_______items are those which are regularly required for production.

1. Slow-moving
2. Non-moving
3. Essential moving
4. Fast-moving

_________is the ratio of output to input.

1. Productivity
2. Quality
3. Efficiency
4. Inventory

____________ is a process by which products are produced for use or for consumption.

1. Marketing
2. Finance
3. Human resource
4. Production

____________involves preparation of time table for production activities.

1. Scheduling
2. Routing
3. Dispatching
4. Delivering

In___________ production system, repetitive production is undertaken.

1. Material Production
2. Process Production
3. Batch Production
4. Job Production

In the ________ production system, the FIFO principles are followed.

1. Intermittent
2. Continous
3. Job
4. Project

Batch production can be useful for ________ who cannot afford to run continuous production lines.

1. Government companies
2. multinational companies
3. large Investors
4. small business

__________revises the routes ,loads and schedules so that a new plan is developed.

1. Routing
2. Delivering
3. Re-planning
4. Implementing

The _______ can be developed in the minds of the customers by providing quality goods.

1. Teamwork
2. Optimum Utilisation
3. Environment
4. Corporate Image

In the________ inventory control system, physical verification of stock is done on a continuous basis.

1. Perpetual
2. Just-In -Time
3. Periodic
4. VED analysis

__________ provides maximum utilisation of manpower.

1. Team work
2. Training
3. Wages
4. Goodwill

Transformation through _________ means using one input and producing many outputs.

1. Assembly
2. Integration
3. Service
4. Disintegration

Customer satisfaction results in ______ towards the organisation.

1. inventory control
2. job growth
3. customer loyalty
4. harmony and peace

In VED analysis of inventory control, low stock of __________ items has to be maintained.

1. Desirable
2. Vital
3. Essential
4. Low

In the ________ system, the stock control cards are of different types, color, and sizes.

1. VED analysis
2. Just-In -Time
3. Periodic
4. Cardex File

In ___________ production system highly skilled operators are required for efficient use of machines & equipment.

1. Continuous
2. Mass
3. Intermittent
4. Project

In Process production since the system is mechanised ________ can be easily done.

1. Scheduling 
2. Routing
3. Dispatching
4. Delivering

_________ Inventory system was developed by IBM.

1. ABC Classification
2. MRP Classification
3. Just-In-Time
4. MAPICS

The production system is a subsystem of __________that includes functions required to design and develop products.

1. distribution
2. manufacturing
3. warehousing
4. marketing

Scientific inventory control system exercise _________.

1. distribution control
2. Inventory control
3. cost control
4. prvention control

In the _________system the goods are manufactured to supply to the customers as per their order.

1. Intermittent
2. Continous
3. Casual
4. Interdependent

In ABC Clasification_______ stands for moderate value and size of products.

1. Category A
2. Category B
3. Category C
4. Category V

Just in time is also called _______inventory production system.

1. full
2. minimal
3. zero
4. moderate

_______ is the cost of processing raw material.

1. Effective Cost
2. Appraisal Cost
3. Prevention cost
4. Order cost

In inventory technique, __________ is concerned with both production scheduling and inventory control.

1. ABC Classification
2. MRP Classification
3. Just-In-Time
4. MAPICS

________ involves two major steps routing & scheduling.

1. Production Planning
2. Quality management
3. Organising
4. Leadership

The HML analysis is useful for keeping control over consumption at ________levels.

1. production
2. research
3. distribution
4. departmental

__________ stock refers to inputs held as a reserve to safeguard against shortages or demands.

1. Cardex
2. Buffer
3. Vital
4. Process

_________ factors such as physical,geographical and climate have impact on productivity.

1. Political
2. Production
3. Finance
4. Natural

__________ costs are incurred for holding inventory at hand.

1. Holding Costs
2. Effective Cost
3. Ordering Costs
4. Appraisal Cost

In___________ inventory control system, stock levels are reviewed at fixed intervals.

1. Perpetual
2. Just-In -Time
3. Periodic
4. VED analysis

__________ refers to the internal arrangement of machines.

1. Product layout
2. Quality management
3. Warehousing
4. Inspection

Taking timely corrective measures to overcome deviation involves two main steps dispatching & ________.

1. loading
2. routing
3. scheduling
4. follow –up

__________relation improve because the management consult the workers in setting the production targets.

1. Customer
2. Labour
3. Market
4. Superior

In _________ is concerned with keeping the facilities in their operating conditions.

1. Materials management
2. Maintenance management
3. Process design
4. Inventory Management

_______is the ratio of output to input.

1. Productivity
2. Production Planning
3. Quality management
4. Inventory control

Actual supervision is required in ________as it involves the actual production of goods.

1. Production control
2. Periodic Control
3. Production Planning
4. Quality Planning

In Batch production number of ______articles are manufactured.

1. distribution
2. different
3. innovative
4. identical

__________ Control system makes use of sophisticated computer programs to manage inventory.

1. Scientific Inventory
2. Process Inventory
3. Perpetual Inventory
4. Periodic Inventory

Productivity of __________ department can be achieved with the management of fixed capital & working capital.

1. Production
2. Research & Development
3. Finance
4. Human resource

In_________ production system, the organization accepts a single order or contract.

1. Mass
2. Job
3. Batch
4. Project

In the_________ system cards are vertically arranged and kept in cabinets.

1. Cardex
2. Buffer
3. Vital
4. Process

The Continuous production system is divided into ____ types.

1. one
2. two
3. three
4. four

_________ are incurred on obtaining additional inventories.

1. Holding Costs
2. Effective Cost
3. Ordering Costs
4. Appraisal Cost

__________ members provide recommendations to the management to implement new methods.

1. Quality control
2. Quality Circle
3. Ergonomics
4. Operations Research

The word Ergonomics was derived from a _______word.

1. Greek
2. French
3. Latin
4. English

The organisation should undertake _________ of the employees to understand their strengths and weakness.

1. Job Production
2. Job evaluation
3. Job rotation
4. Performance appraisal 

________represents analytical and problem-solving skills.

(a)Management (b) administration (c) profession (d) business

____________revolves around the investigation of minute operations.

(a)Work study (b) R&D (c) self-study (d) social study

________dimension considers both present & future.

(a)Financial (b) time (c) space (d) management

___________is the ability of the manager to interact with subordinates.

(a) Conceptual skill (b) human relation skill (c) technical skill (d) Administrative skill

___________of management are different categories that created smooth functioning.

(a) Levels (b) skills (c) positions (d) hierarchy

__________refers to team spirit.

(a)Equity (b) discipline (c) espirit de crops (d) organisation

‘One best way’ was introduced by____________.

a)Peter Drucker (b) Weber (c) Taylor (d) Fayol

_____________Skills are known as interpersonal skills.

(a)Technical (b) human relations (c) administrative (d) social

___________stressed that informal organization is a reality.

(a) Fayol (b) Drucker (c) Mayo (d) Gullick

Efficiency is concerned with doing things_______.

(a) Right (b) left (c) centre (d) end

According to F.W. Taylor, there is_____foreman required to supervise the worker’s job.

(a) 4, (b) 2, (c) 8, (d) 10

According to Henry Fayol authority should be__________to responsibility.

(a)Inferior (b) superior (c) equal (d) unequal

Conceptual skills are required at a__________level of management.

(a)Lower (b) middle (c) higher (d) lowest

Dharma in Sanskrit means___________in life.

(a) progress, (b) passion, (c) purpose, (d) productivity

Dimensions of management were designed by____________.

(a)Elton mays (b) William Stanton 17. (c) Peter Drucker (d) Fayol

Employee behavior is influenced by__________attitude.

(a)Mental (b) physical (c) group (d) rigid

Esprit de corps means__________.

(a)Team spirit (b) decision making (c) planning (d) team building

Ethos are moral ideas and___________.

(a) rumours (b) facts (c) research (d) attitude

Ethos is a___________word that means ‘character’.

(a) Greek, (b) Latin, (c) French, (d) Sanskrit

Ethos is originally a_________word that signifies character.

(a)Roman (b) Greek (c) Indian (d) Japanese

Fayol suggested___________of individual interest to general interest.

(a)Joining (b) linking (d) delinking (c) subordination

Hawthorne Experiments are given by__________.

(a) F.W. Taylor, (b) Peter Drucker, (c) Elton Mayo, (d) Mary Parker Follet

Henry Fayol stated__________principles of management.

ten (b) twelve (c) fourteen

Indian ethos in management means the applications of principle management according to our_________wisdom.

(a)Modern (b) ancient (c) global (d) local

Individual______________is central to the Indian ethos.

(a)Involvement (b) sacrifice (c) development (d) remuneration

Management by objective was introduced by____________.

(a)Taylor (b) Fayol (c) Peter Drucker (d) Elton Mayo

Management facilitates___________use of resources.

(a)Minimum (b) maximum (c) optimum

Management implies______________.

a)Casual thinking (b) secondary function (c) last functions  (d) Rational thinking

Management involves coordination and_____________of resources.

(a)Direction (b) reporting (c) Integration. (d) Budgeting

Management is_____________.

(a)Permanent (b) dynamic (c) rigid (d) fixed

Management is a___________.

(a)Thought (b) process (c) human being (d) forecasting

Management is a field of_____________.

(a)Action (b) debate (c) creativity (d) artist

Management is the art of getting thing done by____________.

(a)Managers (b) ministers (c) supervisors  (d) Others

Taylor initiated differential________________.

(a)Uniform payment (b) differential payment (c) fixed payment (d) no payment

The present age is an age of_______________.

a) Administration (b) management (c) organisation (d) planning

The word ‘gang-plank is associated with______________.

(a)Scalar chain (b) equity (c) remuneration (d) order

Time study is propounded by______________.

(a) F. W. Taylor (b) Peter Drucker (c) Luther Gullick (d) Fayol

_________control system enables managers to focus their attention on significant deviations.

(a) Flexible, (b) MBE, (c) MBO, (d) MIS

___________is a long-term action plan for achieving the goals.

(a) strategy (b) procedures (c) programme (d) vision

____________Plans are meant for repeated use as ad when the situation demands.

(a) Single-use, (b) Standing, (c) General, (d) Special

___________is the process of identifying and selecting a course of action to solve a specific problem.

(a) organizing, (b) staffing, (c) decision making, (d) controlling

Adequate and reliable data make decision____________.

(a) accurate (b) risky (c) dangerous (d) ineffective

The brainstorming technique encourages_____________by group members.

(a) independent thinking (b) collective thinking (c) group thinking (d) no thinking

The decision taken should be___________.

(a) casual (b) rational (c) easy (d) troublesome

A decision tree is one___________decision-making technique.

(a) programmed (b) non-programme (c) group (d) individual

Decision-making___________management process.

(a)accelerates (b) steps (c) discourages (d) stops

Decision-making____________.

(a) an art (b) a science (c) a profession (d) always difficult

Decision-making is a__________process.

(a)occasional (b) continuous (c) fixed (d) moving

Decision-making is a__________activity.

(a) creative (b) dull (c) unimportant (d) ineffective

Decision-making is the__________of the management process.

(a) turning point (b) starting point (c) finishing point (d) middle-point

Game theory is used in a___________situations.

(a) dynamic (b) static (c) competitive (d) monopoly

The heuristic technique is a__________technique.

(a) rule of thumb (b) blind (c) trial and error. (d) Delphi

In __________objectives are set jointly by the management and the employees.

(a)MBE (b) MBA (c) MBO (d) MIS

Management is rightly described as a ___________ process.

(a) decision-making (b) choosing (c) profit-making (d) service-providing

MBE focuses managerial attention on ___________problems.

(a)minor (b) major (c) routine (d) business

MBO is ___________goal setting.

(a)individual (b) group (c) team (d) joint

MIS is_______________.

(a) past-oriented (b) service-oriented (c) future-oriented (d) profit-oriented

Planning is a ____________component of the management process.

(a) dispensable (b) indispensable (c) negligible (d) normal

Planning is __________looking.

(a) forward (b) backward (c) downward (d) sideways

Planning is an _________in business.

(a) not necessary (b) a must (c) useless (d) dangerous

Planning is a ___________process in the case of a business organisation.

(a) continuous (b) casual (c) occasional (d) compulsory

Planning is a ___________function / actions.

(a) regular (b) continuous (d) irregular

Planning is deciding in advance the future state of ____________employment.

(b) business (c) profession (d) trade

Planning is the _____________function of management.

(a) primary (b) secondary (c) elementary

Planning needs to be_____________.

(a) complicated (b) flexible (c) rigid (d) static

Planning premises are assumptions and _____________.

(a) goals (b) predictions (c) policies (d) rules

Programmed decision are on _________problems.

(a) rare (b) repetitive (c) fixed (d) routine

Programmed decision-making techniques include ______________.

(a) linear programming (b) Gordon technique (c) quality circle (d) participative-technique

Strategies constitute one component of_______________.

(a) single-use plan (b) standing plan (c) business plan (d) market plan

The genesis of MBO is attributed to______________.

(a) George Odiorne (b) Peter Drucker (c) Philip Kotler (d) George Terry

____________Delegation gives clarity to subordinates about the work expected.

(a) oral (b) written (c) general (d) verbal

Appropriate span ___________team spirits.

(a) improves (b) discourages (c) destroys (d) unconcern with

Authority, responsibility, and ___________are inter-related concepts.

(a) accountability (b) delegation (c) span of control (d) depart-mentation

Decentralisation introduces a _____________in an organization.

(a)autocratic spirit (b) democratic spirit (c) team spirit (d) participative

Decentralisation is determined by the _______of the organization.

(a) budget (b) size (c) manpower (d) location

Decentralisation is necessary for the effective management of a ___________business organization.

(a) small (b) medium (c) large (d) tiny

Delegation makes it possible for the managers to distribute tier workload to_________.

(a) juniors, (b) seniors, (c) customers, (d) suppliers

Delegation of authority ___________the burden on superiors.

(a) maintains (b) reduces (c) increases (d) balances

Delegation ___________ the morale of subordinates as they are given duties and supporting authority.

(a) raises, (b) decreases, (c) de-motivates, (d) break

Departmentation _________division of work and specialization.

(a) facilitates (b) opposes (c) discourages (d) ends

Departmentation by functions is suitable to ________sized organization.

(a) small (b) large (c) medium (d) tiny

Formal organisation is found to be ____________.

(a) static (b) flexible (c) rigid (d) stable

Formal organisation structure is ___________in nature.

(a) official (b) un-official (c) unstructured (d) temporary

In an __________organization, there are many levels of management.

(a) tall, (b) flat, (c) medium, (d) large

In_________and Staff organization structure, there is no separate entity.

(a) Line, (b) Matrix, (c) Line and Staff, (d) Virtual

In delegation, the principle of _______________ states that the superior cannot escape responsibility.

(a) Absoluteness of Responsibility, (b) Exception, (c) Unity of Command, (d) Unity of Direction

In line and staff organisation, the staff executives are the ___________.

(a) doers (b) advisors (c) decision-making (d) dictators

In line and staff organization, the staff officers are the ______________.

(a) decision-makers, (b) advisors, (c) workers, (d) members

The informal organization makes use of ____________communication.

(a) upward, (b) downward, (c) diagonal, (d) grapevine

The informal organization operates ____________the formal organization.

(a) within (b) outside (c) away from (d) parallel to

The informal organization prefers to use ____________communication.

(a) downward (b) upward (c) grapevine (d) sideways

It is necessary to keep ______________subordinates under the control of one superior.

(a) 4 to 6 (b) 15 (c) 1 to 2 (d) unlimited

Line and staff organisation is suitable for ______________business firms.

(a) large (b) small (c) tiny (d) medium

Line and staff organization is _____________in operation.

(a) simple (b) complicated (c) easy (d) good

Matrix organisation is a combination of project organization and ____________organization.

(a) functional (b) line (c) line and staff (d) project

Matrix organization was first established in the ____________in the aerospace industry.

(a) India, (b) China, (c) USA, (d) UK

Narrow span of control results in _________organization structure.

(a) tall (b) flat (c) unstable (d) rigid

One obstacle to delegation on the part of the superior is_________________.

(a) fear of competition (b) negative approach (c) over smartness of subordinate

Organisation structure suggests its ____________.

(a) objective (b) framework (c) efficiency (d) relationships

Organizing is a process of creating an_____________structure.

(a) Organization (b) functioning (c) Management (d) operation

The span of control/management has _____________application.

(a) limited (b) narrow (c) wide (d) universal

The levels of management are many in _________organization.

(a) tall (b) medium (c) flat (d) small

The process of delegation continues if the subordinate __________the delegated authority.

(a) ignores, (b) reject, (c) plans, (d) accept

There should be ____________between authority and responsibility.

(a)similarity (b) balance (c) equity. (d) imbalance

Under _________structure employee’s work under dual authority.

(a) line (b) informal (c) matrix (d) virtual

A virtual organisation is a _____________network between different companies.

(a) traditional (b) mid-term (c) temporary (d) permanent

____________uses network analysis by identifying critical and non-critical activities.

(a) PERT (b) CPM (c) Budgetary control (d) management audit

_________is a function of leadership.

(a) directing (b) confidence (c) vision (d) controlling

_________is quality of a good leader.

(a) optimism (b) planning (c) controlling (d) compelling

____________is a financial factor influencing motivation.

(a) job security (b) bonus (c) participation (d) working conditions

______________style of leadership involves management by emotions.

(a) Bureaucratic (b) neurocritical (c) democratic (d) participative

__________Technique helps to expedite highly complex projects.

(a) SWOT, (b) MBO, (c) PERT, (d) budget

_____________is a psychological process.

(a) communication (b) motivation (c) controlling (d) directing

___________ is the process of monitoring actual performance, and taking corrective measures.

(a) Planning, (b) Organizing, (c) Staffing, (d) Controlling

A ___________is a statement of anticipated results. (a) Schedule,

(b) Budget, (c) Project, (d) Program)

___________is the sum total of physical, mental and social qualities.

(a) Intelligence, (b) Personality, (c) Quality, (d) Emotion

______________is the cement that makes organisations.

(a) direction (b) motivation (c) communication (d) controlling

A good leader assumes_______________.

(a) power (b) obligation (c) faults (d) position

A good leader leads but does not _____________.

(a) run (b) joy (c) push (d) move

An ideal leader should be __________matured.

(a) physically (b) financially (c) emotionally (d) psychologically

An autocratic leader does not allow subordinates to ask __________.

(a) why (b) questions (c) classifications (d) clarifications

Communication _________pleasant human relations.

(a) breaks (b) develops (c) guides (d) faces

Communication raises ___________.

(a) appearance (b) meeting (c) efficiency (d) status

Control compares against a ____________.

(a) target (b) standard (c) deadline (d) competitor

Coordination means __________in an organization.

(a) cooperation, (b) interlinking of activities, (c) activeness, (d) acceptance

The democratic leader acts as a good ___________.

(a) administrator (b) manipulator (c) listener (d) friend

Directing harmonizes ___________and organisation goals.

(a) administrative (b) individual (c) business (d) union

Directing is an ___________aspect of managing.

(a) interrelated (b) interpersonal (c) interpretative (d) interconnected

In ____________communication, the speaker can immediately get feedback.

(a) face-to-face, (b) written, (c) non-verbal, (d) favourable

__________is a non-monetary motivating factor.

(a) salaries, (b) allowances, (c) bonus, (d) recognition

____________is a psychological communication barrier.

(a) closed mind,(b) rules and regulation, (c) noise, (d) language

Management audit is a __________process.

(a) evaluation (b) acting (c) enlightened (d) engrossing

Management audit lays down standards for ___________performance competitive.

(b) critical (c) future (d) past

Managerial control is an _________activity.

(a) mechanical (b) supervisory (c) workforce (d) physical

_____________means organising a group of people to achieve a common goal.

( a) motivation, (b) leadership, (c) controlling, (d) planning

Motivation is a ________to perform.

(a) asking (b) postponing (c) guiding (d) willingness

Motivation is ________and encouraging.

(a) Rigid (b) inspiring (c) winning (d) developing

Motivation reduces employee ___________.

(a) productivity (b) morale (c) turnover (d) remuneration

Noise and distance are ________barriers to effective communication.

(a) physical (b) cultural (c) psychological (d) environmental

Now -a -days professional managers adopt ___________style of leadership.

(a) Consultative, (b) Participative, (c) Situational, (d) Sociocratic

Personal contact ensures employee _________.

(a) retrenchment (b) turnover (c) absence (d) loyalty

Quality direction depends on face-to-face ________.

(a) clash (b) understanding (c) contact (d) planning

___________technique is mainly used in areas like construction projects, and ship building.

(a) PERT, (b) CPM, (c) Management Audit, (d) Personal Observation

The first step in controlling process is_____________.

(a) identifying deviation (b) establishment of standard (c) measurement of performance (d) follow-up

 

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