FYBCOM BUSINESS COMMUNICATION SEMESTER 2 Important Questions | IDOL Mumbai University


FYBCOM BUSINESS COMMUNICATION SEMESTER 2 Important Questions | IDOL Mumbai University

FYBCOM BUSINESS COMMUNICATION SEMESTER 2 Important Questions

FYBCOM BUSINESS COMMUNICATION SEMESTER 2 Important Questions

Q.1 Explain the following terms in 2-3 sentences : (Any 5) out of 8 [10 marks]

  • Online interview
  • Exit interview
  • Agenda
  • Closed Questions in an interview
  • Meeting
  • Interview
  • Group dynamics
  • Conference
  • Standing committee
  • House journal
  • Skype
  • Bulletin
  • Quorum
  • A report
  • Consensus
  • Fliers

Q.1 B Match the following [ 5 marks]

A B
1. Group Discussion a. Open House
2. Resolutions b. Interaction at the time of leaving organization
3. Internal Public Relation c. Technique for selection of a candidate
4. Skype d. Decisions taken at a meeting
5. Exit Interview e. Video-Chat

Answers: (1)-C, (2)-D, (3)-a, (4)- e, (5) – b

A B
1. Decision taken at meeting a. Selection Interview
2. Conference b. Resignation
3. Promote Sales c. Resolution
4. WASP Technique d. Discounts
5. Exit Interview e. Keynote Speaker

Answers: (1)-C, (2)-e, (3)-d, (4)- a, (5) – b

Q.2. Short notes any 4 out of 6 (unit 1, chapters 1 & 2)

  • Appraisal interview
  • WASP technique of conducting an interview
  • Grievances interview
  • Advantages & disadvantages of meeting
  • webinar
  • Role of a participant in the meeting
  • Group dynamic
  • Role of Chairperson during a meeting
  • Role of Interviewer during an Interview
  • Preparation to be made by a candidate before a selection interview

Q.3 Long answers any 2 out of 3 ( 20 marks) Unit 1 3 and 4 chapters

  • What is a conference? Explain its advantages and disadvantages
  • What are the preparations to be made for holding a conference
  • Define committee, Discuss the Advantages and disadvantages of committee
  • Define Committee. Describe how different committee can contribute to the success of an organization.
  • Importance & types of committee
  • Define ‘Public Relations’ Discuss the various measures for promoting internal public relations
  • Discuss the importance of internal public relations

Q4. Letter of Inquiry 20 marks

  • Complaint letter
  • Sales Promoting
  • Letter of consumer redressal
  • RTI Query asking

Click Here for Letters

Q.6 Draft the Notice & Agenda 10 marks

  • Declaration of Dividend
  • Appointment of Auditors

Q.7 Summary 5 marks

Previous year question paper

FYBCOM BUSINESS COMMUNICATION SEMESTER 2 Important Questions

Business Communication Sem 2 PDF notes

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